Locations
Glasgow North West
Service Name
Glasgow Flexible Outreach Service (North)
Type of service
Homelessness & Prevention
Job Type
Support Practitioner
Hours of work
Full Time and/or Part Time
Salary
£12.60 - £12.74 per hour
Job Description
Post: Support Practitioner
Service: WAYFinder North West Legality and Housing Support
Based: Glasgow North West
Hours: Full Time & Part Time Available
Salary: £24,242 - £24,514 (pro rata)
Contract: Permanent
If you live your best life, support someone to live theirs!
Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.
Our Turning Point Scotland Services in WAYFinder North West Legality and Housing Support are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.
TPS are the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.
We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not, or cannot be prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.
We deliver a range of service models. These include Outreach Housing Support, Outreach Housing First, Outreach Crisis Support and Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.
We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.
We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.
We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).
The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.
No previous working experience is needed; full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.
As a Support Practitioner, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.
Turning Point Scotland offers a Salary Matching within the pay points of the role.
Please note that IT skills are required for all our vacancies.
Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.
We value lived experience, please click here to read more about our views.
Job Description
Support Practitioner - Job Description.pdf – 112KB Opens in a new window
Person Specification
Support Practitioner - Person Specifcation.pdf – 62KB Opens in a new window
Service Descriptor
We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.
Benefits package
Turning Point Scotland have
Platinum accreditation in
Investors in People. Our staff are our most important asset, therefore we offer extensive training and impressive personal and career-focused development opportunities. You could be part of an organisation that not only offers excellent careers but makes a real difference to thousands of People’s lives and achieve your own personal fulfilment.
- Comprehensive Induction
- 123 Learning and development courses
- 29 eLearning courses
- Funded qualification – SVQ Social Services and Healthcare, work based assessment
- Your Career Pathway, we promote from within and advertise internally all jobs
- Pension Scheme, employer contribution 4%
- Wide range of family friendly policies
- 35 holiday/public holidays days' per year.
Does this position require a valid UK driving licence and access to a vehicle?
No
Does the post include personal care?
No
Does the post include cooking and housekeeping skills?
No
Will the service users be involved in this process?
No
Interview Date
12 August 2025
Contact name & details
If you would like to chat about any aspect of the role, please call our Recruitment & Engagement Team on 0808 1643100.