Job title: Team and Office Assistant
Reports to: Senior Manager
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London (Office based)
The term: Permanent
Hours: Full time
Our client is charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.
Their ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through their activities they help further their members’ careers. They also bring together their collective knowledge and use their own expertise to achieve change within the sector.
This organisation is looking for a motivated individual to join them as Team and Office Assistant, effectively supporting the small but busy team by providing proactive and comprehensive support across their key areas of work.
The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across this Society's various activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
The Role:
- To develop and maintain effective working relationships across the organisation
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- To support with the management of the office and office processes
- To undertake electronic and paper filing, and maintain filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the organisation's meeting room
- To support with financial administration
- To support the planning of the society's events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend this organisation's events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with their Early Career Grants programme, which includes analysing key data and helping produce reports for the team, Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across affiliated communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of the charity's online opportunities platform, grow
- To support with strategies to increase membership
- To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- To support with membership management, ensuring data is up to date using CiviCRM
- To provide support to the managing editor for Journal-related tasks
- To ensure that all assigned tasks are completed to a high standard
- To participate in team meetings, planning and initiatives
- To assist in any administrative tasks to support the team and wider community
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of this employer
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of this charity
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
The deadline for this role is 5pm BST 30th June, but this employer will be interviewing candidates as applications arrive so the right is reservec to close the recruitment before the deadline.
Interested?
Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to complete your application for this role.
Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage.
No agencies please.
