Job Title: Personalisation Fund Performance and Insight Lead

Salary: SPC 36 (£34,840 )

Responsible to:Head of Multiple Disadvantage

Location: Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street Birmingham,

B1 2AJ) and home address, as agreed by BVSC

Hours of work:35 hours

Contract: 12 months fixed term

Personalisation Fund Performance and Insight Lead

· Could your insight help transform lives?

· Do you enjoy turning data into meaningful action and service improvement?

· Are you passionate about working with partners to improve outcomes for people experiencing homelessness and multiple disadvantage?

If so, we'd love to hear from you!

We're looking for a skilled and motivated Personalisation Budget Performance and Insights Lead to oversee the performance, monitoring and continuous improvement of the Greater Change Personalisation Fund.

This innovative £1 million partnership between Birmingham City Council, Greater Change and Birmingham Voluntary Service Council (BVSC) aims to improve outcomes for people who are homeless, at risk of homelessness, or experiencing multiple disadvantage through personalised financial support.

You'll work closely with partners across housing, homelessness, health, criminal justice and the voluntary sector to ensure the fund is delivering real impact. By analysing performance data, identifying emerging needs and providing strategic insight, you'll help shape service improvements, strengthen partnership working and support better outcomes for Birmingham residents.

This is a varied role combining performance management, partnership development, data analysis and strategic coordination. You'll produce high-quality reports and dashboards, monitor outcomes and provide the intelligence needed to inform operational management, commissioning and future service development.

About you

We're looking for someone who can combine strong analytical skills with excellent relationship-building abilities. You'll have experience of:

· Performance monitoring, reporting and data analysis.

· Turning data and insight into practical service improvements.

· Building productive partnerships across organisations.

· Producing clear reports and presenting information to a range of audiences.

· Managing competing priorities and working independently.

· Experience of working with homelessness, housing or vulnerable adults’ services.

An understanding of homelessness, housing, multiple disadvantage or related public, voluntary or community services would be an advantage.

Why join BVSC?

At BVSC, you'll be part of an organisation committed to improving lives and strengthening communities across Birmingham. This is an opportunity to contribute to an innovative programme that supports people to overcome crisis, build independence and achieve sustainable housing outcomes.

If you're looking for a role where your analysis, collaboration and ideas can make a tangible difference, we'd love to hear from you

Please see the job description for further details

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

· 35 hour working week (full time hours)

· 29 days annual leave + bank holidays a year (pro-rated for part time staff)

· 5% pension contribution

· 3.5 times salary Death in service benefit

· BVSC is a Living Wage Employer

Work-life balance

· Flexible working arrangements available for staff

· A flextime system is in place for staff

· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties

· We provide generous maternity and paternity pay

Staff development

· We support staff to undertake training and development, providing funding and time off for study

Values based approach

· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals

Wellbeing

· We offer free access to a range of wellbeing platforms

· BVSC offers all employees a suite of wellbeing support

We are looking for candidates that can demonstrate the following BVSC organisational values:

Commitment: Making a positive difference through passion, innovation and social action

Collaboration: Connecting people and organisations to work together to improve lives

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham

Integrity: Building trust through delivering excellent outcomes

At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.

As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.

We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

Closing date for applications – 25 August 2026 at 10am

Interviews to take place – 9th September 2026 in person or via Teams

Shortlisted applicants will be contacted by 2 September 2026. If you have not been contacted by 2 September 2026, you should assume you have not been shortlisted.

Applications that do not include a cover letter will not be considered by the panel.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

Birmingham Voluntary Service Council jobs

Personalisation Budget Performance and Insight Lead