Community Support Worker (Career Grade) – Cognitive and Physical Disability, North West Leicestershire

Organisation: Leicestershire County Council

Work Location: Coalville, Leicestershire

Working Hours: 18.5 Per Week

Contract Type: Permanent

Closing Date: 20th September 2026

Salary: £29,550 - £35,493 per annum (pro rata for part-time)

This role does not meet the eligibility requirements for new visa sponsorship applications therefore you must already have the right to work in the UK in order to apply.

Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?

About the Role

As a Community Support Worker, you will work directly with adults, their families and carers, building positive relationships through meaningful conversations that help you understand what matters most to them.

You will undertake Care Act 2014 assessments, identifying strengths, personal outcomes and areas where support may be needed. Where eligible needs are identified, you will work with the person to develop a support plan that promotes independence, wellbeing and choice. This may include connecting people with community resources, arranging statutory services, or referring to partner agencies and support networks.

You will also play an important role in identifying and managing risk. This includes recognising safeguarding concerns, undertaking Mental Capacity Assessments and Best Interests decision making, and responding appropriately where a person's safety, wellbeing or liberty may be at risk.

This is a hybrid role, with a combination of office based working, home working and visits within the community. You will meet people in a variety of settings including their own homes, hospitals, care homes and other locations where they feel comfortable and able to participate in conversations about their care and support needs.

About the Team

The Cognitive and Physical Disabilities (C&PD) Team supports adults with physical disabilities and older people with eligible care and support needs arising from frailty, cognitive impairment and long-term health conditions. This includes, but is not limited to:

Dementia
Stroke
Parkinson's disease
Acquired brain injury
Other long-term neurological and physical health conditions

Our focus is on promoting independence, maximising strengths and supporting people to achieve outcomes that improve their wellbeing and quality of life.

You will work as part of a locality-based multidisciplinary team alongside Social Workers, Community Support Workers and other professionals. You will be expected to work collaboratively with colleagues across partner organisations to support people to achieve their outcomes and maintain their independence.

This is an excellent opportunity for someone who is passionate about person-centred practice and supporting adults to remain as independent as possible within their communities.

We have a vacancy in the following team:

Cognitive and Physical Disability Team – North West Leicestershire

To find out more about what it’s like to be a Community Support Worker, please see Katie’s story here.

We are passionate about developing your career in social care.

As a Grade 8 Trainee Community Support Worker you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete their Learning and Induction Programme and undertake your duties with support and supervision.

As a Grade 9 Community Support Worker you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high quality, person centred, accountable statutory social care. This includes demonstrating competency undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions.

As a Community Support Worker, there are further opportunities to develop your career in Adult Social Care at Leicestershire County Council, such as the opportunity to apply to undertake a Social Work Apprenticeship, Occupational Therapy Apprenticeship and routes in leadership roles.

Please click here to see the CSW career progression plan.

About You

To apply for the CSW post, you must:

Hold a Level 2 in Maths and English and relevant health/social care qualifications, a full Level 2 or 3 qualification in adult social care, for example NCFE CACHE Level 2 Diploma in Care, or equivalent.
Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
Be able to manage a caseload and work to clear objectives.

Additional criteria:

You will require a valid full driving licence or access to a vehicle for this position

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

A DBS enhanced check for a regulated activity is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Resourcing Co-ordinator

Telephone: 0116 305 5973

Email: CP-Requests@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process

Our Organisational Values

Our Employee Benefits

Working for Us

Leicestershire County Council jobs

Community Support Worker - Cognitive & Physical Disabilities NWL