Salary

An annual salary starting at £32,597 (band £32,597 - £36,363)

Contractual hours

36.25

Basis

Full time

Region

East Midlands

Package

Attractive Local Government Pension Scheme, Employee benefits programme’

Date posted

17/04/2026

Homelessness Case Officer

(1x Permanent role and 1 x12 month fixed term contract)

External

It is exciting times in the council’s Housing Choices Team and we are looking for an enthusiastic and knowledgeable individual to join our team on a permanent basis and a 12month fixed term basis to support the team in discharging our statutory homelessness functions.

Currently we are seeing an increase in demand for our services from a range of customers finding themselves in a difficult situation and we need to ensure we have the right level of staff to meet the needs of these customers.

We are looking for a customer focussed team member to work with customers who are homeless or threatened with homelessness to help them find housing solutions that meet their needs. This must be done whilst ensuring that the council fulfils its obligations under the homelessness legislation.

The successful candidate must have understanding and experience of working under part 7 of the Housing Act 1996 and Homeless Reduction Act 2017

36 .25 hrs per week with an annual salary starting at £32,597 (band £32,597 - £36,363)
Agile working scheme with a combination of home and office working
34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)
Attractive Local Government Pension Scheme with at least 22% employer’s contribution
Employee benefits programme’ including payback on medical, dental and optical expenses
Continued training and development opportunities

Interested...? Take a look at the job pack online or please feel free to get in touch with David Scruton at david.scruton@nwleicestershire.gov.uk or 01530 454 545, who will be happy to discuss this important and exciting role.

If you would like to download the full job pack, please click on the link under attachments

Applications must be made using the on-line application process.

Disabled applicants who meet the essential criteria for the job will be guaranteed an interview.

We welcome applications from all sections of the community.

This is an exciting time of change at NWLDC as we progress devolution and local government reorganisation (LGR). To learn more about what this means, visit: Devolution - North West Leicestershire District Council and email hr@nwleicestershire.gov.uk if you have any questions.

Closing Date: 17/05/2026

North West Leicestershire District Council jobs

Homelessness Case Officers