Waking Night Worker – Homelessness – 33.25 (averaged) hours per week – Reference 68

Job Title:

Waking Night Worker

Job Location:

Unity House

Accountable to:

Team Leader

Grade:

G

Hours of Work:

10 hours per night – shift pattern 4 nights on, 4 nights off
Averaged hours are 33.25 hours per week.

Key Performance Objectives:
You will play an essential role in creating a safe, secure and supportive environment for
our residents during night time hours. Your vigilance and interpersonal skills are key to
preventing problems and ensuring a peaceful atmosphere for all.
As a waking night worker, your role is crucial in ensuing the well-being of our residents.
Your responsibilities will include:
•

Resident Support – To provide attentive support to residents throughout the night,
handling all situations and incidents which may occur efficiently, professionally and
in line with policy. You will maintain a visible presence in the service, providing
reassurance and demonstrating Alabaré values.

•

Relationship Building – To foster positive relationships with residents, utilising
these connections to better understand how to interact with clients, fostering a safe
and supportive environment.

•

Proactive Intervention - Identify potential issues early, intervene and diffuse
situations before they escalate.

•

Safety and Security - Prioritise the safety and security of all residents, contributing
to the overall stability of the wider service. The role involves carrying out housing
management functions within the scheme including completing regular patrols and
health & safety checks around the building, both internally and externally.
Ensure the building is maintained to high standards of cleanliness, preparing beds
and completing basic cleaning and laundry duties as required Communicate
regularly with necessary staff to report any concerns

•

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Maintain record - Maintain records as required in line with GDPR and relevant
policies Identify service users individual support needs and through consultation
and agreement with the service user (and where appropriate other agencies) to
assist them in meeting their personal housing plan’s required actions and maintain
placement

This post will require lone working. Our lone working policy requires that staff carry a
service mobile and adhere to the lone working policy
Other:•

To foster the Mission, Vision, Values and Christian ethos of Alabaré in a
responsible and positive way on all occasions.

•

Work towards the outcomes outlined in the Charity’s Strategy for Growth and
Resilience 2025-30

•

We reserve the right to ask you from time to time to undertake any other reasonable
duties as required within this role.

•

To adhere to the list of general duties contained within the staff handbook.

•

To be committed to safeguarding children and young people and vulnerable adults
in line with Alabaré, Local Children’s Safeguarding Board and Adult Care
guidelines.

The purpose of this job description is to indicate the general level of responsibility and
standards expected of the post. The detailed duties may vary or develop over time
according to needs without changing the nature or level of responsibility of the post.
The job role as described will be reviewed from time to time and where necessary be
amended. This Job Description also forms the basis at the annual discussion of the
Charity’s Appraisal Programme.
Name…………………………………………………………..
Signed ………………………..……………………………….
Date……………………………………………………………

Alabaré Registered in England No. 2604011 Registered Charity No. 1006504
Head Office: Riverside House, 2 Watt Road, Salisbury SP2 7UD

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