Supported Lettings Worker – The Society of St James, Southampton

Supported Lettings Worker 

Supported Lettings, Supported Accommodation 

37 Hours per week, Permanent 

Salary Scale: 21 – 25 (£26,305 - £29,599 per annum) 

About Us: 

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society. 

The Role: 

Are you looking for a rewarding and fulfilling role that makes a real difference in people’s lives?  As a Supported Lettings Worker, you will play a vital role in supporting individuals with multiple disadvantages including; significant trauma, homelessness, substance misuse, mental health and learning disabilities. You will manage a small caseload of ‘hard to reach’ service users and work as part of a team to ensure the smooth running of the service. You will work in a trauma informed approach and use your creativity and meaningful activities to ascertain what is important to the person, their goals and aspirations to seek engagement and encouragement to move away from rough sleeping. 

Who we are looking for: 

We’re looking for a positive, flexible and resilient individual with great communication skills, a passion for helping vulnerable adults and a belief that safe housing is a fundamental human right.

You will have good organisational and IT skills, and the ability to work on your own initiative as well as a part of a team. 

Essential qualities and skills: 

Full training will be provided but the role would be ideally suited to someone with experience of:

• The issues faced by people experiencing homelessness.


• Dealing with difficult and challenging behaviour.


• The effects of alcohol and substance use on mental health.


• Equality and diversity.


• Safeguarding vulnerable adults. 

Staff Benefits: 

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping vulnerable people: 

·      A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays

·      Flexible working options

·      Buying additional annual leave

·      Comprehensive induction and training

·      Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme

·      Company cycle to work scheme

·      Discounted laptops and computers with Jamie’s Computers

·      Electric Car Scheme

SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: Friday 27^th November 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier. Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.

1. Cycle to work scheme


2. Discounted laptops and computers with Jamie’s Computers


3. Employer pension contributions via salary sacrifice


4. Flexible working opportunities


5. Counselling, financial, personal support, and health and well-being services via our Employee Assistance Programme