Supported Housing Worker

Supported Housing Worker

Part-time (30hrs)

Permanent 

£24,248 per annum (FTE: £29,907)

The role:

We are looking for a dedicated and compassionate Supported Housing Worker to deliver high-quality, person-centred support at Rackfield House. In this role, you will ensure our supported housing services are delivered equitably, efficiently, and in line with our policies, creating a safe, welcoming, and empowering environment for residents. Working as part of an outcome-focused team, you will support clients in managing their wellbeing, maximising their income, and achieving a positive move to independence in the community.

To provide the best support possible and stay closely connected with the team and residents, this is a site-based role, working hours are Monday to Friday, 9am to 5pm (pro-rata).

We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders.

Although not an exhaustive list, key responsibilities include:

• Provide outcome-focused, person-centred support to vulnerable adults, ensuring services are delivered efficiently, equitably, and in line with best practice and organisational policies.
• Work in a trauma-informed way, maintaining a professional, friendly atmosphere.
• Keep up-to-date, accurate records of client interactions, risk assessments and service delivery, ensuring compliance with data protection regulations and contributing to performance reporting and audits.
• Empower resident to improve involvement in community activities, support networks, and local services, building confidence, independence, and long-term housing solutions.
• Participate in team activities such as identifying opportunities for service improvement and engaging in ongoing training and development.

About You:

At Brighter Places, we value and nurture talent, welcoming both experienced professionals and those with the right attitude and determination who are looking for get their foot on the ladder. No matter who you are, where you’re from, or the journey you’ve been on so far, we’ll welcome your unique experience and perspective, and help you find your brighter future.

For this role we are looking for individuals who have:

• Experience of supporting homeless vulnerable adults or others.
• Experience in risk assessment, risk management and support planning.
• Excellent customer service skills and relevant experience in a customer facing role.
• Ability to deal with challenging situations calmly and assertively.
• Experience of building and maintaining effective partnerships and links with a range of external organisations.
• Experience of managing a caseload.
• Ability to use Microsoft Office package including Excel, Word, PowerPoint and Teams.
• Ability to research best practice and ensure this is incorporated effectively.
• Compassionate and empathetic.
• Adaptable to change.
• Good communication skills.

An enhanced DBS check will be obtained upon successful appointment of this role.

Please view the job profile for a more detailed description of the role:

Role profile

Why Work With Us?

At Brighter Places, we’re committed to creating a supportive and rewarding environment for our team. When you join us, you’ll benefit from a comprehensive package designed to support your wellbeing, work-life balance, and professional growth, including:

• Additional leave
• Company events and team activities
• Wellbeing allowance
• A competitive company pension scheme
• Cycle to work scheme
• Enhanced maternity and paternity leave
• Flexible working hours (flexitime)
• Free and on-site parking
• Life insurance cover
• Paid time off for volunteering
• Comprehensive sick pay
• Hybrid and remote working options

For further information about Brighter Places, please visit our website:

Why work at Brighter Places

How to apply:

Sound like you? We’d love to hear from you!

Apply Online

Download Application

Equal opportunities monitoring form

Job applicant privacy notice

The easiest way to apply is via our application form but your application can be in any format you like; letter, CV, presentation, video, voice note – we will accept all reasonable adjustments to support your application to work with us. Please make sure you include;

• Why you are suitable for the role and how you align with our values
• Your previous experience
• Your qualifications and skills

If you’d like an informal chat about the position please contact us at hr@brighterplaces.co.uk

We are committed to equality, diversity and inclusion and positively welcome applications from all sections of the community. If you need any reasonable adjustments or have any specific needs we can support with in relation to your application please do let us know at the email above.

At Brighter Places, we are committed to safeguarding the wellbeing of all individuals. Safeguarding is everyone’s business, and we have a safeguarding policy and procedure that all employees adhere to ensure a safe environment for colleagues and customers.

Brighter Places is a disability confident employer and any applicants who disclose a disability and meet our minimum criteria will be offered a guaranteed interview.