Support Worker – Home Group, Durham
Home GroupDurham
Part time
Earn £13.45 per hour and great benefits including Health Cash Plan
Salary
Earn £13.45 per hour and great benefits including Health Cash Plan
Type
Part time
Closing Date
15 Nov 2026
Posted
02 Nov 2026
Last verified: 03 Nov 2026 · Direct employer listing
About the role
Earn £13.45 per hour and great benefits including Health Cash Plan
Home, a place where you belong
Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.
What you’ll do
• Supporting customers with daily tasks
• Working collaboratively to empower our customers and encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• We support customers with complex mental health needs, who have been discharged from hospital and need support to manage and maintain a tenancy, alongside accessing the community.
• All referrals come from our internal Hospital Discharge Service, giving us the opportunity to be part of a customer's journey from the very beginning.
Home, a place where you belong
Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.
What you’ll do
• Supporting customers with daily tasks
• Working collaboratively to empower our customers and encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• We support customers with complex mental health needs, who have been discharged from hospital and need support to manage and maintain a tenancy, alongside accessing the community.
• All referrals come from our internal Hospital Discharge Service, giving us the opportunity to be part of a customer's journey from the very beginning.
Why join us
This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.
You have
• Passion to support our customers to live their best lives
• Experience of caring for others, professionally or personally
• The ability to work on your own initiative, staying calm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
• Permanent, part time (18.75 hpw)
• You'll work across County Durham, from our Durham office, and from home. You'll have the flexibility to manage your diary in a way that works for both our customers and the service.
• Although you’ll spend much of your time lone working while out supporting customers, we stay well connected as a team through regular morning calls and team meetings.
• You need an Enhanced with barring list (we pay)
• You need to be able to drive and have access to your own vehicle insured for business purposes but we pay your on the job mileage!
What’s in it for you?
• 34 days leave increasing to 39 (including bank hols and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more
This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.
You have
• Passion to support our customers to live their best lives
• Experience of caring for others, professionally or personally
• The ability to work on your own initiative, staying calm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
• Permanent, part time (18.75 hpw)
• You'll work across County Durham, from our Durham office, and from home. You'll have the flexibility to manage your diary in a way that works for both our customers and the service.
• Although you’ll spend much of your time lone working while out supporting customers, we stay well connected as a team through regular morning calls and team meetings.
• You need an Enhanced with barring list (we pay)
• You need to be able to drive and have access to your own vehicle insured for business purposes but we pay your on the job mileage!
What’s in it for you?
• 34 days leave increasing to 39 (including bank hols and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more
Finally
For reasonable adjustments email recruitment@homegroup.org.uk. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.
For reasonable adjustments email recruitment@homegroup.org.uk. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.