Support Worker – Orwell Housing Association, Ipswich

Support Worker – Christchurch House

Salary: £26,518.19 per annum (FTE £ 28,668.31per annum)

Hours: 37 hours per week

Shift Pattern: Monday – Friday 9:00-16:30

Ref: CCH059

Are you passionate about helping young people build brighter futures?

At Orwell, we believe every young person deserves the opportunity to feel safe, valued and empowered. As a Support Worker in our Young People's Supported Housing Service, you'll support young people who are homeless or at risk of homelessness to develop the confidence, skills and independence needed to move forward in life.

Using a strengths-based approach, you'll build trusting relationships, create outcome-focused support plans and help young people access education, training, employment, health services and opportunities within their local community. You'll be a strong advocate, ensuring each customer's voice is heard and their aspirations remain at the centre of the support they receive.

You'll work closely with colleagues, external agencies and community partners to promote wellbeing, manage risk, safeguard vulnerable young people and create positive outcomes.

Please note that we do not offer visa sponsorship. Applicants must have the right to work in the UK and provide relevant documentation if appointed.

 What We're Looking For

We're seeking someone who is:

• Compassionate, resilient and people-focused
• Experienced in supporting vulnerable people or working in a customer-facing role
• Skilled at building positive relationships and managing challenging situations
• Committed to safeguarding and promoting independence
• A collaborative team player with excellent communication skills

Why Orwell?

Everything we do is guided by our PACE values: People-focused, Ambitious, Collaborative and Effective.

If you want a rewarding role where you can make a genuine difference to young people's lives every day, we'd love to hear from you.

Join Team Orwell and help young people create a brighter future.

About Christchurch House…

Christchurch House is conveniently located close to Ipswich town centre, offering easy access to shops, cafés, leisure facilities and excellent public transport links. Situated directly opposite the beautiful Christchurch Park, it provides a peaceful green space perfect for a relaxing walk during your lunch break.

The service provides temporary supported accommodation for young people, each supported through a personalised, outcome‑based plan.

More benefits of joining #TeamOrwell:

When you join Orwell, you become part of a values‑driven team that puts people first and you’ll also have access to a variety of benefits that help you feel appreciated and able to thrive, such as:

• 22 days annual leave (please note Bank Holiday working is required for this role)
• Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card – membership fees apply.
• Wellbeing programme.

Person Specification...

• GCSE Maths and English (Grade 9-4 / A-C or equivalent)
• A full driving licence is desirable

Interview Date: To be confirmed

Before you apply

Orwell is committed to safeguarding, safer recruitment and equality of opportunity.

 This role is subject to an Enhanced DBS check with Children Barred List. Applicants who have lived or worked overseas within the last five years may also be required to provide a Statement of Good Conduct.

 As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from all backgrounds and will make reasonable adjustments throughout the recruitment process where needed.

If you don't meet every requirement but feel you would be a great fit for the role, we'd still love to hear from you.

For support with your application, please contact our Talent Team at work@orwell-housing.co.uk  or 01473 228782.

By applying, you confirm that you have read and accept our Privacy Notice: https://www.orwell-housing.co.uk/privacy-policy

For recruitment documents, policies and career guidance, visit our Career Hub: https://www.orwell-housing.co.uk/careerhub