Security Officer

Security Officer – Temporary Accommodation / HMOs

Midpoint Facilities Ltd

About the Role

Midpoint Facilities Ltd is looking for reliable, professional and approachable Security Officers to join our team providing security services across temporary accommodation and HMOs in Newport.

The role is about more than simply securing a building. Our security officers will play an important role in helping to maintain a safe, secure and respectful environment for residents, staff and visitors.

You will be expected to remain professional and calm when dealing with challenging situations, while providing appropriate support and direction to residents when required.

Key Responsibilities

● Maintain the security and safety of the accommodation and its residents.

● Monitor entrances, exits and communal areas.

● Conduct regular patrols and checks of the premises.

● Respond professionally to incidents, disturbances and emergencies.

● Deal with challenging behaviour calmly and appropriately.

● Record and report incidents accurately.

● Complete daily logs, handover sheets and relevant paperwork.

● Escalate safeguarding, welfare and serious incidents through the correct procedures.

● Carry out agreed room/property checks where required.

● Help maintain a clean, safe and respectful communal environment.

● Provide appropriate assistance and signposting to residents when they require support.

● Liaise with accommodation staff, management, emergency services and other relevant agencies when necessary.

● Complete clear and accurate day-to-night and night-to-day handovers.

● Follow all Midpoint Facilities Ltd policies, procedures and site instructions.

● Maintain confidentiality and treat all residents with dignity and respect.

What We Are Looking For

We are looking for people who are:

● Reliable, punctual and professional.

● Confident dealing with difficult or challenging situations.

● Calm under pressure.

● Approachable but able to maintain professional boundaries.

● Good communicators.

● Observant and able to identify potential risks.

● Comfortable working independently.

● Able to complete written reports and incident records accurately.

● Respectful and non-judgemental when dealing with residents from different backgrounds.

Previous experience in security, temporary accommodation, supported living, homelessness services, hostels, housing or similar environments would be an advantage, but is not essential where the applicant demonstrates the right attitude and skills.

Essential Requirements

● Valid SIA licence.

● Right to work in the UK.

● Good communication skills.

● Ability to complete incident reports and site documentation.

● Ability to follow safeguarding, health and safety and company procedures.

● Willingness to work shifts, including nights, weekends and bank holidays where required.

Why Join Midpoint Facilities Ltd?

At Midpoint Facilities Ltd, we believe security in temporary accommodation should be about prevention, professionalism and supporting a safe environment, not simply responding when something goes wrong.

Our officers are an important part of the accommodation team and will be expected to build professional relationships with residents while maintaining clear boundaries and high standards.

We offer:

● Flexible shift opportunities.

● Full induction and site-specific training.

● Ongoing support from management.

● Opportunities for additional shifts as the company grows.

● A professional and supportive working environment.

● Opportunities to progress within the company.

How to Apply

If you are a professional, reliable and approachable security officer who wants to make a positive difference while maintaining high security standards, we would like to hear from you.

Apply through Indeed today and join Midpoint Facilities Ltd.

Pay: £12.71-£13.50 per hour

Benefits:

• On-site parking

Work Location: In person