Resales Administrator

Resales Administrator - Location: The Johnson Building, Farringdon, London (EC1N 8JS). Salary: £31,320 - £32,968 per annum. Contract: 12 Months Fixed-Term, Full-time (37.5 hours per week). Closing Date: 28 September 2026. Department: Development. Job Reference: NTX1235049. This position involves administrative support for property transactions, including shared ownership resales, equity loans, and staircasing activities within the After Sales team. Key Responsibilities: Manage customer inquiries through phone and email. Maintain accurate records in CRM systems. Prepare and process legal documentation. Support document signing and completion monitoring. Assist with post-completion processes. Handle customer complaints. Raise invoices and contribute to departmental reporting. Required Qualifications: Administrative or customer service experience. CRM system proficiency. Microsoft Office skills. Strong organisational and time management abilities. Excellent telephone and customer service skills. Highly organised with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Team collaboration skills. Professional demeanor under pressure. Strong written and verbal communication.