Repairs and Voids Team Leader

Salary: £ 37,476.00 per year

Hours: 40 hours per week

Location: Norfolk & surrounding areas

Ref: IP396

Lead People. Deliver Quality. Make a Difference.

Orwell Housing Association is looking for an experienced Repairs & Voids Team Leader to support the delivery of a high-quality, customer-focused repairs service.

You'll lead a team of Multi-Skilled Tradespeople, Craftspersons, Groundworkers and Apprentices, ensuring repairs and void works are delivered safely, efficiently and to a high standard.

What You'll Do

Lead, motivate and develop a team of operatives.
Carry out quality inspections and provide technical support.
Monitor performance, productivity and KPIs.
Conduct regular supervision and 1:1s.
Support recruitment, training and development.
Ensure compliance with Health & Safety and regulatory requirements.
Drive continuous improvement and excellent customer service.

What We're Looking For

✔ Multi-skilled trade qualification or significant industry experience

✔ Strong repairs and maintenance knowledge

✔ Experience supervising or leading operational teams

✔ Excellent customer service and communication skills

✔ Knowledge of Health & Safety legislation

✔ Full UK Driving Licence

Why Orwell?

At Orwell, our values of People-focused, Ambitious, Collaborative and Effective (PACE) guide everything we do. You'll join a supportive organisation where you can develop your career while making a genuine difference to customers and communities.

Apply Today

If you're a motivated leader with a background in repairs, maintenance or housing services and are ready for your next challenge, we'd love to hear from you.

Due to the nature of this role, a full UK driving licence is required

More reasons to apply…

22 days annual leave (pro rata) plus bank holidays with opportunity to buy more
Onsite parking
Cashback Health plan
Access to Blue Light Card – membership fees apply
Wellbeing programme
Reward and recognition awards

Great training and development opportunities.

Work van provided for business travel

Closing date for applications: 24^th September

Interview date: 1^st October 2026

Before applying…

lease note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

Apply with Confidence

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.

If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

For more information and career guidance, check our career hub.

Repairs and voids Team leader