Rent Assistant (Rent Compliance) - 6 Months FTC

Are you a housing professional, ideally with experience in rent compliance, and would love to work in a role where you can really make a difference?

We have a fantastic opportunity for a Rent Assistant (Rent Compliance) to join our Rents & Service Charge team on a 6-month fixed term contract or secondment basis. So, if you're looking for a new challenge in a varied role that will develop your rents & service charges skills, then this could be the ideal opportunity for you!

As our Rent Assistant (Rent Compliance), you will provide administrative support for the Rents and Service Charges team, assisting with affordable rent calculations, liaising with valuers and setting rents for the Group, following clear guidance and ensuring compliance with Homes England guidance, the Regulator of Social Housing's Rent Standard.

You will be working as part of a supportive team, and you will be given fantastic training and mentoring. We know the early days of a new role will be challenging however we give you all the support you need to make you feel comfortable and have the knowledge and skills to support our customers in the best way.

What are some things we need from you?

• Previous experience of working within housing essential, ideally with an understanding of rents & service charges, although training will be given
• Excellent numeracy skills and experience maintaining large databases of numerical information
• Experience using a housing management system, such as Open Housing
• Intermediate Excel skills
• Able to use technology effectively and appreciate how it benefits an organisation
• Good organisation, with ability to prioritise and plan effectively
• Prioritise and plans effectively, being able to manage multiple tasks at one time

This role is well suited to someone with a can-do attitude and willingness to learn, with the ability to establish strong relationships to work in partnership effectively with colleagues and external organisations.

While the role is home-based, travel to our office at Birmingham Business Park is required fortnightly on Thursdays so ideally, you'll be within a 60-minute commute.

What are some of our great benefits?

• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave 
• Family friendly policies, flexible working, and ability to work from home in most roles   
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts   
• Non- contributory health & wellbeing plans with cashback for dental, optical, physio and complementary therapies   
• Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)   
• Learning and Development opportunities 
• Salary sacrifice electric vehicle
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

If this sounds like the ideal opportunity for you, please click apply or contact recruitment@platformhg.com if you would like to know more about the role.


Closing date for applications is 25th September with virtual interviews to be scheduled via MS Teams for those who are shortlisted.

We encourage early applications, as we may close the advert and assess candidates ahead of the advertised date if we receive a high volume of interest.