This vacancy is one of the two part-time vacancies within the Stay and Kip partnership.

Location: Telford and Wrekin

Hours: 24 hours per week. Hours will be worked flexibly across five days and will include planned early morning verification activity where required.

Monday, Tuesday 9:30am – 2:30pm

Wednesday 9:30am – 1:30pm

Thursday, Friday 5:30am – 10:30am

Please note, Additional on-call cover will be required during severe weather, including weekends and bank holidays.

Salary: £14.05 per hour. Salaries will be paid pro rata according to contracted hours and reviewed annually in April.

Contract: Permanent / part-time, following successful completion of the probationary period

Make a Real Difference

Are you passionate about supporting people who are rough sleeping to access the right help at the right time? Join Stay and KiP in delivering a coordinated outreach response across Telford and Wrekin, providing practical support, advocacy and pathway navigation that helps people move towards stability, accommodation and independence.

About the Role

These roles form part of the Stay and Urban KiP Outreach partnership, providing a borough-wide response for people rough sleeping across Telford and Wrekin. The service will focus on planned early morning verification, daytime outreach, welfare checks, practical support, advocacy and relationship-based engagement.

As part of the outreach partnership, you will:

Undertake planned early morning verification activity across Telford and Wrekin as part of the shared outreach rota.

Provide daytime outreach, welfare and health checks, practical support, advocacy and relationship-based engagement.

Support people who are rough sleeping to access accommodation pathways, appointments, services and wider community or statutory support.

Share relevant information, risks, referrals, support plans and case updates through agreed systems and processes.

Work closely with Stay, KiP, Telford & Wrekin Council, the Rough Sleeper Task Force and wider partners to avoid duplication and support effective handovers.

Record outreach activity accurately using agreed systems, including In-Form where appropriate, and contribute to regular reporting about service activity, outcomes and emerging needs.

For the Outreach Coordinator role, you will also support the coordination of the shared verification plan, day-to-day planning, handovers, reporting information and reflective check-ins with the Urban KiP Outreach Worker.

The Urban KiP Outreach Worker will coordinate activities in the absence of the coordinator and ensure information is shared with relevant agencies and individuals.

About You

You could be a great fit if you:

Have experience supporting people experiencing homelessness, rough sleeping, complex needs or multiple disadvantage.

Are committed to trauma-informed, person-centred and non-judgmental support.

Can build trusted relationships with people who may need flexible or sustained support before they are ready to engage.

You’ll need:

A full, valid UK driving licence and access to a vehicle insured for business use.

The ability to undergo an Enhanced DBS check, funded by the relevant employing organisation.

An empathetic, resilient and non-judgmental approach to supporting vulnerable adults.

Why Join Stay and KiP?

Whether employed by Stay or KiP, you will join a supportive organisation committed to staff wellbeing, professional development and high-quality supervision. Benefits include:

Stay and KiP: 25 days’ annual leave plus 8 bank holidays, with enhancements for length of service

Stay: An additional day’s leave for your birthday following successful completion of the probationary period

Stay and KiP: Regular supervision, guidance and support

Stay: Access to an Employee Assistance Programme, including GP access and wellbeing support

Stay and KiP: Workplace pension scheme

Stay: Eligibility for the Blue Light Card discount scheme

Stay and KiP: Fully funded training and ongoing professional development

How to Apply

To apply, please find our Application Pack linked below (Job Description & Person Specification, Application Questionnaire, Supporting Statement, Equality & Diversity Questionnaire, Disclosure Form and Privacy Policy) complete as applicable and send along with your CV to:

Email: recruitment@staytelford.co.uk

Closing Date: Monday 26 October 2026

Shortlisting will take place on: TBC

Interviews will take place on: TBC

If applicants have not received a response within 2 weeks, then their application has been unsuccessful.

Stay is committed to equality, diversity and inclusion. We welcome applications from people from all backgrounds and communities, especially those whose voices are underrepresented in our sector.

Application Pack:

Job Description & Person Specification

Application Questionnaire

Supporting Statement

Equality & Diversity Questionnaire

Disclosure Form

Privacy Notice