Housing & Resettlement Worker (Women’s Project) – Homeless Oxfordshire, Oxford

Job Title:

Housing and Resettlement Worker (Women’s Project)

Hours:

37.5 (Flexible working pattern
can be agreed including
working some weekends)

Accountable to:

Team Manager

Remuneration:
Per annum

£29,849

Status:

5 Month
Secondment
Full Time

Primary Location:

Oxford

About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and
disadvantage; providing safety, stability and support when it is needed most. We deliver this support across
Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and
welcoming space for people to take control of their own lives.

Main purpose of job:
We are looking for someone who can provide flexible and compassionate support to women experiencing
homelessness. You will work with residents to ensure they have personalised plans and will be responsible for
supporting their move on aspirations.
You will build effective relationships with partner organisations in order to ensure that residents are safeguarded
from harm and have the best possible opportunities to address and specific needs or barriers they are facing.
You will support the development of trauma informed and support and psychologically informed environments
and will look to develop a peer led model of support within the Womens project.

Main Areas of Responsibility:
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To ensure the effective delivery of high quality care, resettlement support and housing
management according to Homeless Oxfordshire policies and procedures.
To ensure the effective delivery of holistic, flexible support to clients within the Women’s Project
and homeless Oxfordshire’s wider services including group and peer support.
To be responsible for supporting and working with clients to achieve suitable move on and
successful outcomes.
To assess risk and suitability of referrals for the service.
Ensure support plans and risk management plans are documented and agreed with clients in line
with procedures.
Work with the Team Manager and colleagues to achieve agreed contractual performance targets
and organizational targets and objectives.

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Report to the Team Manager any safeguarding concerns without delay in line with procedures.
Manage challenging situations in line with procedures and to ensure the safety of yourself and
others.
Maintain a safe, clean and welcoming environment across accommodation services; this may
include room cleaning and clearance.
Ensure that IT systems are updated as required and concise record keeping is completed promptly.
To undertake any other duties that can be reasonably required to meet the operational needs of
Homeless Oxfordshire Ltd
Keep up to date and clear records and ensure information is shared with the team and external
agencies as required.
Maintain positive relationships with all stakeholders and represent Homeless Oxfordshire at
interagency meetings, as required
Comply with Homeless Oxfordshire’s policies and procedures
Contribute to a positive working environment in which equality and diversity are valued and staff
are enabled to do their best.
Contribute to the work of the broader team.

Safeguarding statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young
people who are at risk of harm and that come into contact with our services. We believe that all adults, children
and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability,
gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or
young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly
and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (employees,
trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and
read, understand and adhere to this policy and related procedures.

Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of
our clients and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender,
sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any
adjustments to help you attend for interview, please let us know.

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Person Specification:

Factors

Essential

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Knowledge,
Experience,
Qualifications,
Professional
Memberships &
Training

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An understanding of the needs of
homeless people
Experience of working with people
experiencing multiple disadvantage.

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Communication,
Engagement &
Relationships

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Team Skills

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Able to appropriately build
relationships to gain the cooperation of
relevant stakeholders (including
residents, senior and peer colleagues,
other professionals)
Focused on the views and needs of
clients and other stakeholders and
ensures that individual focus is at the
core of service provision
Displays self-awareness and integrity
in all relationships
Excited by and passionate about
delivering impact for people
experiencing homelessness
IT literate with knowledge of
Microsoft packages in order to produce
letters & reports and store/retrieve
information from databases.
Ability to deal with challenging
behaviour
Thrives on working with others: is
motivated by working closely with
other people, building and managing
relationships and meeting new people
Thrives in a fast-pace environment,
with a 'can do' attitude
Self-motivated and open: reflects on
self, willing to be open and honest
about self-reflection and seeks

Desirable

Recruitment
Selection
Method
(Application,
Interview,
Assessment)

Experience of working with
women who have experienced
complex trauma and
homelessness.
Experience of supporting women
who have experienced domestic
abuse.
Knowledge of services supporting
women.
Experience of lone working

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Analytical,
Problem Solving
& Judgement
Skills

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Planning &
Organisational
Skills

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Standards &
Compliance

personal improvement
Enthusiasm, energy and willingness to
meet challenging demands and work to
deadlines
Ability to work across the whole
organisation with other services and
departments as appropriate
Able to identify and resolve risk
management issues according to
policy/protocol
Understanding of the context in which
you work, the needs of others and able
to connect people and projects so that
the sum of the parts is greater than the
individual elements.
Able to methodically plan, manage,
monitor, advise and review risks and
issues and provide resolution
Ability to organise, plan and prioritise
on own initiative, including when
under pressure and meeting deadlines
Proactively participate in annual
reviews for self and for others
Knowledge of safeguarding legislation
and risk assessment methodology
Able to operate competently
regarding managing data and
information in accordance with the
Data Protection Act (DPA) (2018) and
the General Data Protection
regulations (GDPR).

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This post is part of Oxfordshire’s Homeless Alliance. Its members are people with lived experience of homelessness, service
providers, and local authorities. The Alliance has come together to end rough sleeping and improve services so that they make a
positive difference to the lives of people who are homeless and at risk of homelessness in Oxfordshire. The job description is a
broad reflection of current duties, and it is not exhaustive. It will be reviewed regularly to reflect priorities and developments as
the need arises.

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