Housing Officer

We’re looking for a Housing Officer to provide a professional, resident-focused housing management service across Your Place accommodation. This is a varied and rewarding role at the heart of housing operations, helping residents sustain their accommodation while ensuring homes are safe, well-managed, and compliant.

Key areas of responsibility include:

• Managing tenancy and licence agreements, sign-ups and move-ins

• Monitoring rent accounts and supporting arrears prevention

• Coordinating voids and helping to minimise vacancy periods

• Responding to housing-related enquiries and resident issues

• Supporting compliance, property standards and access arrangements

• Working collaboratively with Finance, Repairs, Support Services and Resident Services teams

• Maintaining accurate records and contributing to service performance reporting

We're looking for someone with experience in housing, supported housing, homelessness, customer service or another resident-facing role, who is organised, professional, compassionate, and able to manage challenging situations in a firm but fair manner.

📢 Interested in finding out more?
Click the link below to view the full Job Description and Person Specification, including detailed responsibilities, essential criteria, and application information.

🔗 Job Description and Person Specification

Don't miss this opportunity to make a real difference in supporting residents and helping create safe, sustainable homes.

Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK