Location: Telford

Hours: 37 hours per week

Salary: £28,262.48 per annum

Contract: Permanent following successful completion of the probationary period

Make a Real Difference

Are you an experienced housing professional with strong leadership skills and a commitment to supporting people affected by domestic abuse to maintain safe, secure and sustainable accommodation?

Join Stay as our Domestic Abuse Housing Team Leader and lead the delivery of high-quality housing management within our domestic abuse accommodation, supporting residents to sustain safe accommodation and move towards greater independence.

About the Role

You will provide day-to-day leadership to the Domestic Abuse and Housing Team and oversee housing management within Stay’s domestic abuse accommodation, ensuring the service is delivered consistently, safely and in line with Stay’s policies and contractual requirements.

As Domestic Abuse Housing Team Leader, you will:

Lead, support and supervise the Housing Team to deliver a consistent, responsive and high-quality service
Oversee the day-to-day housing management of the domestic abuse accommodation, responding appropriately to residents’ needs, risks and safety considerations
Oversee tenancy and licence management, rent collection, arrears, voids, property standards and anti-social behaviour
Ensure accommodation is safe, compliant and managed in line with relevant housing, health and safety, safeguarding, domestic abuse and fire safety requirements
Monitor service performance, maintain accurate records and provide clear reports for managers and partners
Work collaboratively with support teams, landlords, local authorities and other partners to resolve housing issues
Oversee referrals, assessments, allocations, safeguarding concerns and complex housing cases, ensuring decisions are fair, timely, evidenced and in line with Stay’s procedures
Promote a trauma-informed and person-centred approach that helps residents sustain their accommodation and develop independent living skills

About You

You could be a great fit for this role if you:

Have experience of intensive housing management within supported or social housing, ideally involving people affected by domestic abuse
Have experience of leading, supervising and developing a team
Are organised, confident in making decisions and able to work effectively with internal and external partners

You’ll need:

A full, valid UK driving licence
A car insured for business use

Why Join Stay?

We offer a friendly, supportive and flexible working environment where your contribution is valued.

You’ll benefit from:

25 days annual leave (plus enhancements for length of service)
Birthday off after 6 months’ service
Regular supervision and guidance
Access to our Employee Assistance Programme
Pension scheme
Eligible for Blue Light Card
Training and continuous development

How to Apply

To apply, please complete the relevant documents in the Application Pack, including the application questionnaire, supporting statement, Equality & Diversity Questionnaire and Disclosure Form, and send these with your CV to:

Email: recruitment@staytelford.co.uk
Post: Stay, Meeting Point House, Southwater Square, Telford, TF3 4HS

Closing Date: Tuesday 27 October 2026

Interviews: Week commencing Monday 2 November 2026

Stay is committed to equality, diversity and inclusion. We welcome applications from people from all backgrounds and communities, especially those whose voices are underrepresented in our sector.

Application Pack:

Job Description & Person Specification

Application Questionnaire

Supporting Statement

Equality & Diversity Questionnaire

Disclosure Form

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