Complex Needs Keyworker

Complex Needs Keyworker (weekend)

Location: Burnley

Salary: £25,836 (pro rata)

Contract Type: Permanent 

About Us

At The Calico Group, our purpose is clear: to make a real difference to people’s lives. Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives.

We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve. Your skills and experiences could make all the difference – join us to be part of something extraordinary.

About Gateway

We provide help for people who are homeless or at risk of losing their home. This includes people who are sleeping rough, families who are struggling to stay in their homes, and refugees who have left their country because of war.

We work with each person to understand the best way to help them and then we provide support they need to live safely and have a better future.

Gateway is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“Opening doors, changing lives.”

About Our Team:

Inclusive and personalised services – we challenge stereotypes, believe in people and with determination and collaboration we provide opportunities to realise aspirations!

Gateway Services offer a range of homelessness initiatives and services as part of the Calico Group across the Northwest. The current range of services includes:

• Gateway - awarded ‘The Best Homeless Project’ via Housing 24. Our flagship service provides accommodation for 30 individuals with complex needs
• Move on and dispersed supported accommodation for individuals or families with lower support needs
• Floating Support Contracts to prevent homelessness and support tenancy sustainment
• Outreach projects connecting with rough sleepers or others facing homelessness Refugee resettlement

The Opportunity

We’re looking for a passionate Complex Needs Keyworker to join our dynamic team at Gateway Homeless Temporary Supported Accommodation in Burnley. In this role, you’ll be at the heart of supporting the day‑to‑day activity of our accommodation service at weekends, helping to ensure residents receive high‑quality, person‑centred support that empowers them to move towards independent living.

For further information about the role, please visit the Role Profile.

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 11/10/2026

For an informal chat about the role, contact Danielle Curtis-Botting at dcurtis-botting@calico.org.uk 01282 686375

We can’t wait to welcome you to our team!

Inclusive Hiring at Calico

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know at careers@calico.org.uk

Our Commitment to Safeguarding

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.

Don’t Leave it Too Long!

We don’t want you to miss this opportunity, the closing date for applications is 11/10/2026