Commercial and Performance Manager - Voids and Lettings (0831)
Midland Heart
Salary
Competitive
Closing Date
19 Oct 2026
Posted
17 Sep 2026
Region: Birmingham, Directorate: Tenancy Services, NO LONGER USED:
We're looking for an experienced Commercial & Performance Manager to help drive improved performance across our Voids and Lettings service.
This is a role for someone who combines strong commercial awareness with operational credibility. You will be equally comfortable analysing performance data, challenging contractors, strengthening financial governance and influencing senior operational colleagues to achieve better outcomes.
Rather than managing the day-to-day operations, you will lead the framework that measures, monitors and improves service performance. Working alongside operational managers, you will provide the insight, challenge and coordination needed to drive continuous improvement across the service.
What you'll be doing:
You will be the driving force behind how we measure success, improve performance and ensure our contractors, finances and operations deliver the best...
This is a role for someone who combines strong commercial awareness with operational credibility. You will be equally comfortable analysing performance data, challenging contractors, strengthening financial governance and influencing senior operational colleagues to achieve better outcomes.
Rather than managing the day-to-day operations, you will lead the framework that measures, monitors and improves service performance. Working alongside operational managers, you will provide the insight, challenge and coordination needed to drive continuous improvement across the service.
What you'll be doing:
You will be the driving force behind how we measure success, improve performance and ensure our contractors, finances and operations deliver the best...