Assistant Manager - Housing and Homelessness (Sanctuary Emergency Accommodation)

New Hope is seeking an Assistant Manager to support the Emergency Accommodation Manager at their Sanctuary service in Watford. The role oversees day-to-day operations of a 22-bedroom facility providing short-term housing, support, meals, and laundry to people experiencing homelessness. Key responsibilities include managing daily service operations, supporting and delegating to the staff team, working with service users on personalised transition plans toward longer-term accommodation, and coordinating tailored support packages with partner services. The ideal candidate will demonstrate compassion, a non-judgmental attitude, emotional intelligence and self-awareness, strong communication and administration skills, and the ability to inspire staff. Prior knowledge through employment, volunteering, or lived experience of homelessness services is preferred. Salary: £29,200 per annum. Hours: 40 per week, Sundays to Thursdays 9am–5pm. Location: 67 Queens Road, Watford, WD17 2QN. Benefits include 33 days paid holiday and Medicash health coverage.