JOB PURPOSE

To provide administrative support and enable effective systems and procedures to be maintained in the efficient running of the service.

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

MAIN RESPONSIBILITIES

To provide administrative support to the service including receiving, recording and storing funds, processing invoices, banking, ordering and stock control of supplies – in accordance with set processes
To generate letters, take minutes, oversee post, log and report faulty equipment or damage to the property
To check, reconcile and report on clients’ rent accounts
To collate ex-clients' rent arrears, and produce reports to enable write offs
To administer clients’ housing benefit and Department for Work and Pensions records on our systems, liaise with external authorities if needed
To complete statutory and regulatory forms and provide data for management reporting
To liaise with support workers regarding client matters
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To maintain accurate records on our client management system and ensure these are stored in line with GDPR
To maintain confidentiality
To carry out any other reasonable duties required in the interest of the organisation

ESSENTIAL CRITERIA

DESIRABLE CRITERIA

KNOWLEDGE AND SKILLS

ESSENTIAL CRITERIA

DESIRABLE CRITERIA

Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
Understanding of the support needs of people experiencing homelessness or those with complex needs

	Could this be you? If yes, apply for this exciting Administrator opportunity with Two Saints


	We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.


	Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role.




	We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provide equal employment opportunities for everyone



	For further information:
	Email:		recruitment@twosaints.org.uk
			twosaints@twosaints.org.uk
	Telephone:		01329 234600
	Website:		https://www.twosaints.org.uk/

Administrator – Two Saints, Workingham

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