Closing date: 08/12/2024
Interview date: 17/12/2024
Ref ASWRS - 1124
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for an Assistant Support Worker to join the Robertson Street team.
Thames Reach’s hostels are transitional spaces where a 24-hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs.
Thames Reach welcomes applications from people with transferable skills.
You will:
• Support the team with day-to-day running of the hostel.
• Work with clients to assist with immediate needs and longer term goals.
• Keep accurate records of work done with service users.
• Liaise with partner agencies to maximise effectiveness of support for clients.
• Work as a team to assess and manage risk.
• Adopt a supportive and client-focussed approach.
To succeed as the Assistant Support Worker you will have:
• An understanding of the causes of homelessness.
• Experience or strong interest in supporting people with a variety of needs.
• Ability to manage time and prioritise well.
• Excellent communication skills.
• Good record-keeping
• Strong teamwork.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply please click on the apply button.
For further information please contact, Elinor Withington, Lead Manager (contact details available via the apply button).
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
