Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
ABOUT THE ROLE
We are looking for a dedicated Children and Family Worker to play a vital role in supporting mothers and their children within our service, helping to create a safe, stable, and nurturing environment. You will provide tailored, trauma-informed support to help families recover, rebuild relationships, and work towards independent living. By offering parenting guidance, supporting early childhood development, and facilitating family sessions, you will empower residents to overcome barriers and achieve their personal goals. Working closely with external agencies, you will contribute to delivering integrated and high-quality care for families in need.
Penrose Women's Refuge provides support and accommodation to women and children at risk of domestic abuse. The Children and Family Worker will work in partnership with the mums and support mentor to ensure holistic and trauma informed support for children living in the service. This includes developing a range of age appropriate activities, support with accessing schooling and education and supporting the mums during a challenging time. As a team, you will work to develop a structure and a safe space for women and children to heal and thrive. Due the the nature of the service the post code has been removed however, service is based in West London.
Shift Pattern: 37.5 hours per week - Early: 7:30am - 3:30pm, Late: 11:30pm - 7:30am, Day: 9:00am - 5:00pm 1 Saturday per month. on site.
ABOUT YOU
You’re a passionate and dedicated individual with a genuine desire to make a positive impact on the lives of families and children. You thrive on helping those who’ve experienced trauma rebuild their lives, and you’re excited by the prospect of being part of their journey towards recovery and independence. You excel at building strong, trusting relationships and enjoy working in a varied, fast-paced environment where each day brings new challenges. With your compassionate approach and proactive attitude, you’ll bring fresh ideas to empower families, while collaborating with external partners to deliver meaningful, lasting change. If you’re looking for a rewarding role where your skills and enthusiasm can make a real difference, this is the ideal opportunity for you!
What are we looking for?
- Understanding and/or experience of working with people of complex backgrounds
- Previous experience and/or in-depth knowledge about working with children who have experienced trauma
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
What would we like, but not essential?
- Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users
- Previous experience providing housing support and practical assistance within a residential support role
- Appropriate Professional Qualification in: Social Care, Early years Education, Certificate in Childcare or other relevant
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
- Provide tailored, trauma-informed support to mothers and children, helping them to achieve stability, recovery, and independent living.
- Deliver parenting advice, guidance, and early childhood development support, fostering a nurturing environment for children’s growth.
- Facilitate family sessions to help rebuild relationships, improve confidence, and support emotional well-being.
- Work closely with residents to develop and implement personalised support plans, addressing individual needs and goals.
- Collaborate with external partners, agencies, and professionals to ensure integrated care and access to appropriate services.
- Identify and address signs of deteriorating mental health or trauma, initiating timely interventions to prevent crises.
- Ensure all safeguarding and risk management protocols are followed, with accurate case recording and data management.
- Maintain a safe, clean, and welcoming environment, ensuring housing and service standards are met for all residents.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .
As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call us on 020 3668 9270
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
