We are seeking a skilled and empathetic person to join our team as a Project Worker. The role will involve undertaking assessments, conducting housing-related casework, providing advice and advocacy and supporting clients who are homeless, at risk of homelessness or rough sleeping to identify and address the underlying cause of their homelessness. We work in partnership with a number of key local agencies to ensure that our clients are able to access the services and support they need at the time they need it. The role is predominantly based out of the day centre with between 0.5 and 1 day per week based at the shelter to casework and support our clients there.
Roles and Responsibilities
- Daily set up and pack down of service
- Carry out triage and initial needs assessments for new clients – identifying presenting and underlying issues
- Support clients to understand their situation and navigate services to resolve their issues.
- Support clients with PRS property searches, where necessary
- Assess the needs of rough sleeping clients and connecting with services including health, banking, substance misuse and immigration.
- To provide high quality, trauma-informed advocacy and support to night shelter clients, ensuring that they are able to sustain their placement, understand their responsibilities and are connected to and engage with the services needed to resolve their homelessness.
- To work proactively with clients, including taking them to appointments at the Job Centre, GP and medical appointments, bank account and ID appointments as appropriate and required
- To induct new guests into the service, carrying out initial needs and risk assessments for new guests, and managing any risks identified
- To work closely with relevant partner organisations including specialist advice and legal support agencies.
- Attending linked appointments with clients and supporting clients in gathering information or documentation required to progress their case.
- To provide high quality housing-related advocacy and support to day centre clients, helping them to address the issues putting them at risk of homelessness or housing crisis
- Working with clients to gather relevant evidence and supporting them to undertake homeless applications
- Building, maintaining and managing positive and collaborative relationships with relevant housing options and assistance teams across councils (Enfield and Haringey in particular)
- Work collaboratively with local services, to identify appropriate support to meet clients’ wider needs. Making referrals and signposting clients as necessary.
- Liaise with local outreach teams and other organisations referring into the project
- Keeping detailed and accurate administrative records including service visits, a daily log and writing incident reports when required
- Maintaining accurate record keeping and monitoring information and keeping detailed case notes via our reporting system, Advice Pro
- Managing a caseload of clients
- To promote the service in the local area, building relationships and developing outreach partnerships with relevant local and national agencies
- Support the wider development of the day centre, night shelter and organisation
- Maintaining a warm, safe and welcoming environment
- Ensuring daily food and drink provision is maintained throughout the day
- To support volunteers to assist the running of the day centre
- Ensure that service is clean, the building is maintained and complies with H&S regulations
Job Types: Part-time, Fixed term contract
Contract length: 7 months
Pay: £26,000.00-£28,000.00 per year
Expected hours: 22.5 per week
Benefits:
Shift:
Work Location: In person
Application deadline: 31/08/2024
Reference ID: Project worker - Housing Advocacy and support