(Monday, Tuesday, Wednesday)
Organisation:
Shelter Housing Advice and Research Project
Organisation overview:
Shelter Housing Advice and Research Project was established in 1974 by Leicester Shelter Group. We provide much-needed advice, help and support for people who have been homeless or facing serious housing problems in the City of Leicester and Leicestershire. We are currently Lottery funded and as part of that we are offering volunteer work placements that will help people to secure paid employment or a route into further education.
Role Title:
Volunteer work placement training
Time commitment:
6-week placement
Location of position:
Floor 2 Phoenix Yard
Upper Brown Street
Leicester
LE1 5TE
Responsible to:
Volunteer Coordinator- Amy Whitmore
Summary of role:
To gain valuable work experience as well as assisting with the smooth and efficient running of Shelter Housing Aid and Research Project (SHARP), mainly through Administrative and Casework assistance. This will include covering reception and administrative duties as necessary, working alongside caseworkers to deliver cases and helping to research and update database information.
Skills gained from placement:
● Developing an understanding of the types of enquiries we take and the work we do on client cases
● Photocopying and scanning
● Being proficient in Microsoft Office databases and emails.
● Experience of using client database (Advice Pro)
● Setting up client appointments
● Creating and sending letters to clients
● Completing client feedback via phone
● Researching and updating information
● Comfortable working as part of a team.
● Not limited to the above
Criteria:
18yrs +
Not in employment
We will give priority to long term unemployed 3yrs +.
Be able to do a Monday, Tuesday & Wednesday for 6 weeks.
Please note we will not be able to take on University Students.
Desirable criteria:
Good IT knowledge
Social media experience
Fundraising experience
Benefits of volunteering
As a volunteer you will benefit by gaining new skills, work experience, and increasing your confidence and self-esteem. To help towards gaining employment.
Training and support:
Induction to the organisation
Full training on all aspects of the role
Support, advice, and guidance from our Volunteer coordinator
Reimbursement of expenses:
Shelter will only reimburse the cost of return travel via bus.
Contact Information:
Amy Whitmore
amyw@leicestershelter.org.uk
Volunteer Coordinator
Covid 19 measures
Social distancing in place, hand washing, access to hand sanitizer. Volunteer will have their own workstation.
Job Type: Part-time
Expected hours: 16.5 per week
Work Location: In person
