Job Description
Contract Type: Permanent
Working Hours: 37hours
Worker Type: Onsite Worker
Salary: Starting Salary is £36,363 (Level one) rising to £39,152 (Level four) ‘pro rata for part-time’ (pay award pending)
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
- You can read more about the different benefits offered to colleagues working for Nottingham City Council here .
About The Role
We are looking for a confident and knowledgeable Housing Casework Supervisor to support the delivery of high-quality housing advice, homelessness prevention and statutory homelessness services. You will provide technical advice and casework supervision to colleagues, oversee complex housing cases, support decision-making under homelessness legislation, and help ensure citizens receive timely, effective and person-centred support. This is a key role in maintaining quality, managing risk, improving practice and working with partners to achieve positive housing outcomes for people in housing need or crisis
About You
The ideal candidate will have:
- Comprehensive and up to date working knowledge of Homelessness and associated legislation and able to advise colleagues and decide any duties owed to citizens for the Authority
- Ability to supervise and support staff on a day to day basis to deliver a customer facing service, providing technical advice on a range of homelessness issues
- Ability to be creative, to be able to identify problems and work to create solutions
- Good working knowledge of safeguarding
- Experience of dealing with legal challenge from advocates and customer complaints
- An understanding of why it’s important to consider equality, diversity, and inclusion in all that we do.
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.
A DBS enhanced check for a regulated activity is required for this post
The role requires you to participate in the on call rota.
You can find the job description for this post here .
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the
additional information for applicants page.
For informal enquiries please contact Emma James, Prevention & Assessment Manager by email at emma.james@nottinghamcity.gov.uk or Craig White, Prevention & Assessment Manager by email at craig.white@nottinghamcity.gov.uk
Closing Date: 6th September 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: TBC
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
About Us
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference.
If you are a disabled candidate and wish to be considered under our Guaranteed Interview Scheme, please indicate this within your application. We are committed to making reasonable adjustments throughout the recruitment process and employment journey.
We are proud signatories of the Armed Forces Covenant and welcome applications from serving personnel, veterans, reservists and military families.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or are disabled. These groups are currently underrepresented in our workforce, and we are committed to better reflecting the communities we serve.
We are supportive of flexible working arrangements wherever possible and encourage candidates to discuss this with us during the recruitment process.
