Salary: £24,871 - £25,371 per annum
Location: Mansfield / Kirkby-in-Ashfield
Hours: 37
Closing Date: 30/08/2026 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 20 days at 23:59 BST.
The Vacancy
Make a real difference, every single day
Imagine finishing work knowing you’ve genuinely helped someone move forward in their life. As a Support Worker within our Supported Living and Community Outreach services, you’ll do exactly that, supporting adults with mental health needs and mild learning disabilities to live independently, safely, and with dignity. A desire to improve people’s lives and willingness to share your time with our customers is all we need from you.
This vacancy will be based at either Acorn View or Little Barn Lane, depending on your skills, experience, and service needs, offering variety, development, and the chance to grow your career.
Why work at NCHA?
We're delighted to announce that NCHA has been named the UK's 29th Best Workplace for Women™ 2026 by Great Place to Work UK. We're also the 38th Best Workplace for Wellbeing™ 2026, with 77% of colleagues saying NCHA is a great place to work, compared with 54% at a typical UK workplace. Explore working life at NCHA, our benefits, and our values to discover why.
The Services
Acorn View
A modern supported living scheme with 16 self-contained flats for adults with mental health needs (some with mild learning disabilities). Support is provided daily from 8am to 8.30pm, offering a stable, recovery‑focused environment that promotes independence and personal growth.
Little Barn Lane
Shared accommodation for 4 individuals with mild learning disabilities and some mental health needs. Each person has their own bedroom with shared communal areas. Support is delivered 24 hours, including sleep-in shifts, helping individuals with daily living, emotional wellbeing, finances, and community access.
Both services operate 7 days a week on a rota basis and include weekend and bank holiday working.
What You'll Be Doing
As a Support Worker, you’ll provide person-centred, trauma‑informed support, tailored to each individual. In your role, you will:
- Provide person-centred support to adults with mental health needs
- Assist with daily living: cooking, cleaning, personal care & appointments
- Encourage independence, confidence and recovery
- Deliver support in line with detailed support plans & risk assessments
- Promote positive wellbeing and meaningful activity
- Maintain accurate records and follow all policies & procedures
- Work collaboratively with families and professionals
- Use mobility equipment where required
- Support with medication, health routines, and wellbeing
- Work flexibly across shifts, including weekends and bank holidays
You’ll be supported by an experienced team and clear policies, while being trusted to work independently and responsibly.
We have a vacancy for support worker and care assistant roles so please refer to the Role profile for more information about specific duties.
Working Hours
Project 1
- Shifts are between the hours of 8.00am and 8.00pm.
- The service is open 7 days a week and you will work on a rota basis.
- The role may require assisting another service which is open 24 hours a day and requires a sleep-in shift.
Project 2
- Shifts are between 7.00am and 10.00pm with an additional sleep-in shift.
- Extra pay for sleep-ins
- Rotas include weekends & bank holiday work
What You’ll Bring
We’re looking for someone compassionate, patient, and genuinely motivated to improve the lives of others. You’ll be a positive team player who can build trusting relationships, communicate well, and deliver person-centred support with empathy and respect. You will be flexible, resilient, and confident in supporting individuals with daily living tasks such as personal care and meaningful activities, while following support plans and maintaining accurate records. Experience in working with learning disabilities and mental health is desirable but not essential as training will be given to the successful candidate. You should be willing to travel to other projects when required. A full manual UK driving licence is required unless a disability precludes this.
Interviews will be ongoing and we reserve the right to close the vacancy early if enough interest is received. Successful applicants may be required to complete a work-related test at interview stage.
NCHA strives to be a welcoming and inclusive employer as such
we particularly welcome applications from men, as they are currently under-represented within our Care and Support department. Please note we are not currently offering visa sponsorships.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read
our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Documents
Helping Our Customers
- DownloadEquality Diversity and Inclusion Strategy
- DownloadSupport Worker - SL and CO.docx
- Download