Help people build a new beginning.
Everyday, people arrive in the UK ready to start over.
As a Support Service Worker, you'll be helping refugee individuals and families to settle into their new communities, navigate unfamiliar systems and build confidence and independence for the future. This role joins our team in Redcar on a permanent basis.
This is a rewarding but challenging role. You’ll manage a caseload and deliver a person-centred approach to support individuals who may have experienced trauma, displacement and significant change. You’ll need resilience, empathy and the ability to build trusting relationships while supporting people to achieve positive outcomes.
A Member Of Our Team Says
"From the very first welcome, we help plant the seeds for a new life. Seeing people grow in confidence and build a future here is what makes this role so rewarding"
Ebtisam, Support Service Worker
This is a roaming role, so you’ll spend most of your time working in customers’ homes, local communities, and our Redcar and Cleveland office, with some flexibility for home working. No two days are the same, and your ability to adapt and respond to changing needs will be key.
Thirteen Benefits
- Salary - £26,453 per annum
- 28 days annual leave, rising to 31 days, bank holidays and a day off for your birthday!
- Pension flexible contribution rates of up up to 17%
- Simply Health save money on common health expenses and get access to health and wellbeing support services.
- T’dar our Discount and Reward platform giving you huge savings on everyday brands.
- Buy and sell annual leave.
About You
- Experience supporting vulnerable people to achieve positive outcomes.
- A confident and effective communicator, able to build trust and rapport with people from a wide range of backgrounds.
- Resilient, organised and able to work independently.
- Understanding of safeguarding and professional boundaries.
- Full UK driving licence and access to own vehicle.
- If you speak Arabic, Dari or Farsi, we’d particularly welcome your application, although these language skills aren’t essential. These skills can make a huge difference in connecting with and supporting our customers.
Why Thirteen Group?
At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.
Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested?
For more details and essential criteria, please refer to the attached documents.
If you’d like to talk more about the role please contact Donna Angus, Specialist Housing Team Lead on 07545 206765 for an informal discussion.
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day.
APPLY NOW and start your journey towards making a meaningful impact in our community!
Successful applicants must have the right to work in the UK. Unfortunately, we are unable to offer Skilled Worker visa sponsorship for this role.
If you’ve interviewed for this role within the last 6 months, we wouldn’t be able to reconsider your application at this time.
