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Estates Services Officer

Public Sector • Contract • England, Greater London • £18 - £22 / hour • 3w ago

Estate Services Officer
Temporary Contract – 6 Months + (potential for temp-to-perm)
Hybrid Working, Barking
? Monday–Friday, 8am–5pm (40 hours per week)
£18–£22 per hour Umbrella (dependent on experience)
We are seeking a proactive and customer-focused Estate Services Officer to support the delivery of estate services across a portfolio of residential estates.
Working closely with the Grounds Maintenance & Caretaking Contracts Manager, you will help ensure estates are clean, safe, and well-maintained while delivering excellent customer service to residents.
Key Responsibilities
- Support the management of grounds maintenance, caretaking, and waste contracts.
- Carry out estate and block inspections, identifying and reporting issues.
- Monitor contractor performance and ensure service standards are maintained.
- Manage fly-tipping and waste-related issues, coordinating timely resolutions.
- Respond to resident enquiries and complaints in a professional and empathetic manner.
- Maintain accurate records, reports, and administrative systems.
- Raise purchase orders and liaise with contractors as required.
About You
- Strong organisational and administrative skills.
- Excellent communication and customer service skills.
- Able to manage competing priorities in a busy environment.
- Experience in housing, estate services, facilities management, or a similar environment is desirable.
- Proficient in Microsoft Office.
- This is an excellent opportunity for someone who enjoys a varied role, combining office-based administration with on-site estate management, and is passionate about delivering high-quality services to residents.
Apply now to be considered.

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