Homeless Support Officer (Nights - Part Time)
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Location: Rhyl (Crescent Court & Bruton Park)
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Salary: ÂŁ27,020 pro rata
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Hours: 25 hours per week | Nights (8:30pm - 8:30am)
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Shifts: Wednesday & Friday nights
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Closing Date: 11 May 2026
Make a real difference where it matters most
At ClwydAlyn, we’re on a mission:
Together to Beat Poverty. As a
Homeless Support Officer, you’ll support young people and families experiencing homelessness to rebuild their lives and move towards independence.
This is a hands-on, people-focused role where you’ll be a consistent, supportive presence overnight—helping residents feel safe, valued, and empowered.
What You’ll Be Doing
- Building positive, trusting relationships with residents
- Supporting independent living skills (cooking, cleaning, budgeting, tenancy management)
- Encouraging access to education, volunteering, apprenticeships, and employment
- Helping residents connect with key services (healthcare, mental health, benefits, substance misuse support)
- Creating a safe, calm and supportive environment overnight
- Keeping accurate records using IT systems
About The Services
- Crescent Court: Supporting young people (16-25) experiencing homelessness
- Bruton Park: Supporting parents and their children to build stable futures
What We’re Looking For
You don’t need to have done this exact job before—but you do need the right mindset:
- Empathy and understanding of people facing homelessness
- Resilience and the ability to handle challenging situations
- Strong communication and relationship-building skills
- A proactive, self-motivated approach
- Basic IT skills (training provided)
Relevant experience or qualifications in housing, social care, or youth work are helpful—but not essential.
The reality of the role
This role can be challenging, supporting people with complex needs—but it’s also highly rewarding:
- You’ll see real change in people’s lives
- You’ll help individuals build confidence and independence
- You’ll be part of a supportive, values-driven team
Why join ClwydAlyn?
We’re committed to creating a workplace where everyone feels valued, respected and able to be themselves.
- Inclusive and fair recruitment process
- Welsh and English applications welcomed equally
- Enhanced DBS check paid for
- Ongoing development and support
Interested?
Apply via our careers page:
👉 www.clwydalyn.co.uk/work-for-us
📧 Informal chat: Tina.Thomasson@clwydalyn.co.uk
Open Day - Come and meet us!
Want to know more about this role or more about working for us as a Homeless Support Officer in general ?
đź“Ť Crescent Court, Rhyl, LL18 1TL
đź“… 8th May | đź•™ 10am - 1pm
Need support applying?
We want everyone to apply in a way that works for them. If you need adjustments or a different format, contact:
📧 recruitmentca@clwydalyn.co.uk
