Job Title: Supervisor
Contract Type: Permanent
Salary: £40,021.94
Working Hours: 40 hours per week
Working Pattern: Full Time 8am – 5pm
Location: Widnes
If you share our values and are excited about making a significant impact at Riverside, apply now and tell us about the fantastic skills that you can bring to our team. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we are unable to offer sponsorship.
The difference you will make as a Supervisor
We’re now looking for a supervisor to join our friendly Damp & Mould team in Widnes to support the Delivery Manager in managing the delivery of our services in the Liverpool City region.
You’ll play a crucial role in ensuring works are effectively prioritised, planned and carried out to standard, timescales and budget, ensuring adherence with regulatory and statutory requirements and Evolve policies and compliance frameworks.
You can manage relationships with frontline colleagues and other key stakeholders to ensure Evolve’s ongoing effective service delivery for the Group, acting as focal point in relation to the performance of the service including dealing with and resolving escalated issues and complaints.
You are comfortable with using systems and databases to ensure accurate records are maintained and to support analysis of data as required.
About you
We are looking for someone with
- A full UK driving licence held for at least 1 year.
- Have commercial driving experience.
- Be able to demonstrate a high level of customer care.
- Respiratory Protective Equipment will be provided for this role, so you must be clean shaven on your first day. If there are circumstances where it is not appropriate for an employee to be clean shaven (e.g., medical conditions or religious grounds), the company will ensure that adjustments are in place to accommodate protected characteristics.
- Experience of working as a supervisor
- Ideally, you will have previously worked in a social housing environment.
- Experience working with Damp & Mould.
- The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in the Liverpool City Region.
- The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
- In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
- The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
We’re looking for someone with experience in the building industry, ideally working within a customer focussed housing repair and maintenance team. You will have a proven track record of identifying items of disrepair and an understanding of building maintenance terminology and repair activities.
You have an in-depth understanding of the National Housing Federation (NHF) Schedule of Rates for Building Works as well as understanding of asbestos, legionella, building regulations, fire regulations and health and safety regulations and can carry out risk assessments within a housing environment.
You are customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business. You apply attention to detail and have the ability to work under pressure to deliver to strict deadlines and manage conflicting priorities.
Why Riverside?
At Riverside. We’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 25 days holidays plus bank holidays, increasing with length of service
- A range of family friendly policies.
- Access to a wide range of discounts and cash back offers for retail stores.
- Investment in your learning, personal development and technology
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to be considered.
Due to the high number of applications that we are currently receiving, we regret that we are unable to respond to every application
#TRAD
Job Types: Full-time, Permanent
Pay: £40,021.94 per year
Application question(s):
- Have you held a full UK driving licence for at least 1 year?
- Have you had any accidents in the last 5 years? (if yes, please explain)
- Do you have experience driving vans? (if yes, please explain)
- Have you had any motoring convictions in the last 5 years, or do you have any pending? (if yes, please explain)
- Have you previously worked for Evolve or Riverside?
Work Location: In person
Reference ID: RHR9
