As a Residential Support Worker at Llamau, you will play a vital role in providing high-quality care and support to young people aged 11 to 18. You’ll help create a safe, nurturing, and empowering home environment where young people can thrive emotionally, socially, and physically.
You will work closely with families, external agencies, and professionals to ensure each young person receives the best possible care and opportunities. Using trauma-informed and psychologically led approaches, you’ll support young people in a kind, empathetic, and child-centred way.
Key Responsibilities
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Deliver excellent emotional and physical care within a safe and supportive home environment.
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Support young people in building and maintaining relationships with family and professionals.
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Use trauma-informed practices to provide tailored, compassionate support.
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Maintain accurate records in line with Llamau and CIW standards.
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Identify and escalate safeguarding and health & safety concerns.
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Contribute to a warm, welcoming, and non-judgemental home environment.
At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.
30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.
Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.
That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.
