This role provides front-of-house reception support, ensuring the building is opened, secured, safe and welcoming. It manages all enquiries, calls, emails, post, the office diary and key records, while maintaining efficient systems for data entry, monitoring and filing. The post supports Health & Safety through routine checks, fire drills, incident reporting and coordination of maintenance. It also delivers administrative support to managers and teams, including collecting monitoring data, processing referrals and requests, supporting meetings and assisting with feedback and engagement work. Financial duties include petty cash, purchase orders and grant monitoring. Overall, the role ensures smooth office operations and offers a consistently kind, compassionate and responsive service to visitors, colleagues and the people we support.
At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.
30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.
Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.
That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.
