Intensive Support Project Worker
We are seeking a compassionate, resilient Intensive Support Project Worker to empower individuals with complex needs on their journey to recovery.
Position: Intensive Support Project Worker
Salary: £27054 - rising incrementally to £29,357
Location: Southend-on-Sea
Hours: Full-time, 37 hours per week (including evenings/weekends)
Closing Date: 14th November 2025
Interview Date: 17th November 2025
About the Role
This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You’ll deliver psychologically informed, recovery-focused support tailored to each resident’s needs, helping them build stability and independence.
Key responsibilities include:
• Developing personalised support and recovery plans
• Supporting access to healthcare, benefits, and specialist services
• Promoting independent living skills such as budgeting, cooking, and hygiene
• Maintaining accurate records for monitoring and reporting
• Ensuring health & safety compliance across supported properties
• Building strong partnerships with external agencies and professionals
• Providing evening and weekend cover as part of a rota
• Supporting communications and fundraising efforts when required
About You
You’re empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support.
Essential attributes and experience:
• Knowledge of homelessness-related issues and recovery principles
• Ability to build rapport and maintain professional boundaries
• Strong communication and safeguarding awareness
• Self-motivated, flexible, and able to work independently or as part of a team
• Willingness to work unsociable hours, including evenings and weekends
Desirable:
• NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG
• Experience of partnership working
• Car driver
About the Organisation
This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive.
Other roles you may have experience of could include:
Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.
