mhs homes Jobs

mhs homes is a housing charity and Kent's largest independent landlord, based at Broadside, Leviathan Way, Chatham, ME4 4LL. It provides and manages around 10,000 homes across north Kent and supports more than 26,000 customers with a team of over 300 colleagues. The organisation began life as Medway Housing Society on 27 July 1990, when it took on the council's housing stock as a non-registered body; in 2010 it created a registered subsidiary, Heart of Medway Housing Association, which now holds over 1,200 mostly newly built homes. Its stated ambition is to help end the housing crisis in north Kent by providing safe and sustainable homes.

Accommodation and support services

mhs homes is primarily a general-needs landlord offering affordable and social-rent homes, shared ownership and leasehold services, and it develops new homes through Heart of Medway. Its support offer sits within housing services rather than in separate hostels or supported schemes: teams provide tenancy sustainment, money and energy-bill advice, help with anti-social behaviour and domestic abuse, and support for residents in housing need, including vulnerable individuals and young people. The careers site describes housing services as helping to create stable, supportive communities and making sure customers have the support they need.

• Affordable and social rent homes
• Shared ownership and leasehold management
• Tenancy sustainment and money advice
• Domestic abuse and anti-social behaviour support
• New-build development via Heart of Medway

Where they work and who they support

The group's homes are concentrated in Medway and the surrounding north Kent boroughs of Maidstone, Gravesham, Dartford and Tonbridge. Customers include general-needs tenants, shared owners and leaseholders, with additional support directed at people in housing need and vulnerable residents. Vacancies are typically based at the Broadside head office in Chatham or the Royal Eagle depot.

Working here

mhs homes works to a set of PRIDE values: pride, respect, inclusion, driven and empathy. It is a Disability Confident employer and uses an anonymised shortlisting process. Internal survey figures published on the careers site say 91 per cent of staff consider it a great employer and 93 per cent are proud to work there. Benefits include a performance-based annual bonus, pension contributions matched up to 6 per cent, 28 days' holiday plus bank holidays with the option to buy or sell days, enhanced family leave, flexible working, free life assurance, at least five development days a year, an employee assistance programme and access to two holiday homes in Norfolk and Dorset. Roles range from tenancy sustainment and customer experience officers to property inspectors, surveyors, trades operatives, caretakers and grounds staff, plus finance, governance and people functions. Recruitment runs through a hireful careers site, with applications submitted via a Live Vacancies portal. General contact is 01634 565333 or contactus@mhs.org.uk.